How can I contact you?
Contact our customer service team at holagc@georgia-clothing.com
Send us a message and we will reply as soon as possible. Please note that we do not offer customer service via Instagram or Facebook. To avoid delays, please limit your inquiries to a single email. Thank you!
What payment methods are available?
During the checkout process, you can choose from the following payment options:
Credit Card: We accept VISA, MasterCard, American Express, Apple Pay, Google Pay, and Shop Pay. Your credit card will be charged upon completion of your order.
PayPal
How long does it take for my order to arrive?
Orders are usually delivered within 10 to 30 business days. For more details, please refer to our Shipping Policy.
When will my order be shipped?
Most orders are shipped within 1 to 3 business days of purchase. Shipping times may vary depending on product availability. Please note that we do not ship on weekends or holidays. Please see our Shipping Policy for more information.
Where can I find information about my order?
Once your order is complete, you will receive a confirmation email at the address you provided during checkout. If you haven't received it, please check your spam folder and add holagc@georgia-clothing.com to your safe sender list. You can also track your order on our "Track Your Order" page.
Can I change the delivery address for my package?
If your order has not yet been processed, you can change the shipping address. Please note that once processed, this will no longer be possible; additionally, you will be responsible if the package does not arrive due to an incorrect address.
What happens if my package is lost?
While rare, if your package does not arrive, please contact the shipping company directly to resolve the issue. Georgia Clothing is not responsible for return shipping costs or lost packages. We strongly recommend that you keep proof of shipment, as we are not responsible for lost or incorrectly delivered packages.
Will I be refunded for shipping costs if I return an item?
Unfortunately, duties, taxes, and shipping costs are non-refundable. For more information, please refer to our Shipping Policy.
What if I'm not sure about the size?
We want to make sure you find the perfect size. For general sizing information, please refer to our size guide. If you have any questions about a particular item, please feel free to contact our customer service by email.
Why was my order canceled?
We are sorry your order was canceled. Please contact our customer service to resolve any issues and we will do our best to assist you.
How can I cancel my order if I change my mind?
Since we work with a fully automated system, orders are processed as soon as they are placed. Therefore, we cannot interrupt the shipping process more than 24 hours after the order has been placed.
What if I order the wrong item or size?
Once your order has been shipped, no changes can be made. Please contact customer service as soon as possible to verify if modifications are possible before shipment.
How can I check the status of my order?
Once your package is processed, you will receive a tracking number via email. You can track your order by entering your tracking number, order number, email address, or phone number on our "Track Your Order" page.
How can I return an item?
We're sorry! For detailed information on returns and exchanges, please visit our Returns Policy page.